Shipping Policy

All orders are shipped via Canada Post.

FREE tracked shipping within Canada on orders over $49.

Free tracked shipping to the US on orders over $49. No sales tax and duties charged on orders to US residents.

We also ship worldwide. Shop in your local currency and enjoy our low international shipping rates. We offer FREE shipping to countries outside the US and Canada on orders over $99. Any duties or taxes incurred are the responsibility of the customer.

Please be advised that due to the COVID-19 situation, postage rates will not appear for countries where deliveries have been suspended.

Orders are processed and shipped on business days only, Monday through Friday, excluding weekends and select holidays. 

We do our best to get your order to you as soon as we can. We typically process and pack your order within 1 to 2 days of receipt. Shipping times vary according to final destination. Please see the chart below for shipping rates to Canada and the United States. Shipping rates to the rest of the world will be calculated at checkout.

Destination Shipping Method (Canada Post) Purchase Price

Shipping Cost (CAD)

Estimated Delivery (after packing)
Canada Expedited $49+ FREE

2 to 5 business days

Canada Expedited Under $49 $7.99

2 to 5 business days

USA

Tracked Packet  USA

$49+ FREE

5 to 7 business days

USA  Tracked Packet USA Under $49 $9.99

5 to 7 business days

Rest of the World

Tracked Packet International

$99+

FREE

6 to 10 business days

Rest of the World Tracked Packet International Under $99 $20 6 to 10 business days

 

Once your order is placed, you will receive an email confirming your order with us. When your order has been shipped you will receive a second email with your tracking number. If the status of your order has not been updated in more than 3 business days, please contact us at hello@galgogreen.com, and we will help resolve the issue.

Please carefully review the details of your order to ensure that all the information is correct, especially the billing and shipping address. We cannot be held responsible for lost, misplaced, or stolen packages.

For information on returning an item, please see our Returns Policy. 

Still have questions? Feel free to contact us at hello@galgogreen.com.